HETTICH CUSTOMER SERVICE

THERE FOR YOU THROUGHOUT SWITZERLAND

REPORT A CLAIM / CLEARANCE CERTIFICATE

In case you are facing a failure on any of your product, you have the opportunity to inform us quickly.

Report a claim

Submit the claim form and your sales representative will contact you. We will make every effort to process your claim as quickly as possible.

 

Clearence certificate

To protect our employees, it is essential that all equipment and accessories are free of biological, chemical and radioactive contamination.

We can only accept equipment and accessories if:

  • they are sufficiently cleaned and decontaminated
  • these are sent together with the completed and signed declaration by an authorised person
  • the declaration is visibly affixed to the outside of the packaging